Monday, June 20, 2016

Fairy ABC: HELP/TIPS (UPDATED!)




Hey there guys,it’s me again !

Today we're going to be taking a look at some of the problems you might face on FairyABC (old and new) and how to tackle them/face them :D !

Anyway,for those of you who have absolutely no idea what I’m talking about,basically a player of Pixie Hollow ,the amazing and talented Wind Muddle together with his team  (including  the very talented Fzra Su their graphic designer,Apple and many others like Rachel Lau,Vanessa Dawn,Pearl …) recreated Pixie Hollow under the official name of “Fairy Abc”!!!!The game had appeared in a different form back in 2015 but was taken down eventually,so let’s just hope this one is here to stay.
*SIGH*
I WAS ALWAYS SO JEALOUS OF TOONTOWN FANS FOR HAVING THEIR OWN “TOONTOWN “REWRITTEN”
But now we also have our Own PH “Rewritten” :D !!



To see for yourself what I’m talking about go visit  :                http://ph.fairyabc.com/forum.php ! 



MY TIPS/HOW TO TACKLE YOUR GAMING PROBLEMS(UPDATED!) :

Let’s beggin from the very very basics.(Warning:This is going to be a long post,cause the problems are many and I wanted to make this thorough)

IF YOU CAN'T ACCESS THE GAME:
Once again the link to the game has changed! It's : http://ph.fairyabc.com/forum.php

Also, sometimes you might not be able to access the website because the main server refreshes itself everyday for half an hour or 45 minits. In that case just try later on :)


SIGNING UP/REGISTERING :
UPDATE:
FairyABC has been updated recently and to play the new version you have to be a member of the forum.It might be confusing to some but don't worry cause I have a quick tutorial on it!
Just click here to see it ! ^^

IF YOU CAN'T LOG IN:
If you can't login,try using you username instead of your e-mail to log in (it won't accept your email,only your username) and type your password again ;) .
That should do the trick <3


RUNING THE GAME:
UPDATE:
Now there were other people that couldn’t AT ALL run the game.

According to one of their admins, you can run the game with these browsers:
Avant,Mozilla Firefox,Google Chrome,Opera, and Maxthon Browser.

Most people use either Firefox or Chrome,depending on what works better for them.For me Firefox works better,but for other it's Chrome that works the best.

So if you you’re running it with Internet Explorer for example (in which case WHY?XD) that might be why it’s not working.



LOADING PROCESS: 

 Now I’d just like to say that the first time  (or after an update ) the game loads you have to be VERY VERY PATIENT with it cause it will take a long time for everyone and it’s totally normal ,so don’t worry.
I suggest you close any other tabs or running programs cause they might slow down the game in general.
In case the bar turns RED though you must refresh (don’t be scared it will load a lot faster now if you refresh it ) .   
Also when first loading the game I had to restart my computer which helped a lot actually J


IF YOU'RE STUCK IN THE "ONE MOMENT" SCREEN/SERVER SELECTION:
UPDATE:
After the loading is done, a screen with available servers will pop up. (After you have finished creating your fairy,if it's the first time you play)

If you see no available servers then just go to www.ph.fairyabc.com/server and choose a name of a server and click on “Launch”. You can also choose to put your name and the place you're at,or you can leave those boxes empty .:)

 Keep that tab open, and go to the other tab (the one with the servers) and refresh it.You will see the server you made,so click on it.Now you'll be able to play :D

The same trick also helps if you try to go on other servers,and then the “Wait a moment” (which is basically an eternity lol) screen appears but never leaves o.o .


That usually happens to me with servers with a lot of people in them.

Also my friend Angie suggests not to ever open as a server or go to Hidden Ridge cause it's usually glitchy.Found that out for myself as well today when I hosted it as a server and it wouldnt let Angie in it ..

GOING TO A SERVER WITH OTHER/MANY PEOPLE:

UPDATED:


Personally I usually can’t go to the servers with other people in them (which sucks btw).
But sometimes I manage to.What I do is the following:

First I refresh and try again.You might want to repeat this step a couple of times
If that doesn’t work then try going into anohter server (make one with only you in it perhaps).Then refresh and try on the crowded one again.You might also want to repeat this step a couple of times.
If that also fails,close any other tabs.Maybe even close and reopen your computer and repeat the previous steps.If that doesn’t work either and you really want to hang out with your friends for example then create  a new server ,go in it and invite your friends to come into it after you .It should work ;)

UPDATE:Right now after the updates,that doesn't work for me anymore. Someone suggested that I try to clear my cache memory .Someone else said that using a free VPN (Virtual Private Network, google it) could help,because it worked for someone else with the same problem. Or that I should try using Avant,Opera or Maxthon as browsers.
I'll try all of these and let you know how it goes guys :D

IF YOU CANT MOVE:
Sometimes after flying to a meadow,you will seem like you are seated and won’t be able to move. Resolve this problem easily by clicking on the “sit” button to actually sit, and then click on it again to stand up.You will now be able to move  .


 
ALSO,check to see if your FRIENDS LIST is open.If it is then close it in order to move.


IF YOUR FAIRY IS BLACK AND WHITE/THE “GHOST” GLITCH:


 (click for full size)
Now one really annoying glitch I encountered was looking black and white for a while.Normally you should be able to remove that problem by going to Schelly’s shop and choosing the colour of your skin/hair/eyes wings etc. Then go to daisy’s dies to give colour to your clothes.

If like me,you still looked like a ghost after that,then Wind suggested to me that I try and  clear cached files, and reload chrome://settings/clearBrowserData for chrome

That didn’t work for me personally (although it might help you)
So I thought of running the game with FIREFOX , which actually WORKED FOR ME!!!!!!!

And I could finally see my fairy with colour!So if you’re using Chrome then  DEFINETLY try Firefox.

And if you have this problem when you use Firefox to run the game,then try Chrome or one of the other browsers I mentioned above :D !




IF YOU CAN’T GO INTO THE SHOPS OR OTHER PLACES/”TRAVELLING TO 0”:

Now of course,after making your fairy colorful, the next step is to change her according to your liking.What happens if you can’t access the shops to do that though?
For example I often have problems with that as it may give me a “Travelling to 0” screen and never load the shop :/

In that case you want to refresh.After that make sure to click on precisely on the LETTERS /TITLE of the shop,and NOT THE SIGN. Problem sloved :D



IF YOU CAN'T FIND THE ICE PALACE:

Speaking of not being able to go places...have you noticed that you can't find the ice palace?
Well that's because it's a little tricky to find it but it's not hard!
Simply go to the map,and drag your cursor above Chilly Falls.
You'll notice it says "Winterhall" right? Click there,that's the Ice palace :D

(click for full size)




CUSTOMIZING YOUR FAIRY/SAVING THE CHANGES:
I also have trouble sometimes when customizing my fairy and then wanting to save the changes,because somehow I can’t exactly click the “Get” button ,as in the cursor doesn’t change when I click it like it should.So I just click on it a bunch of times to make sure XD and then click on the map to exit the shop. However sometimes even though I did that, it would save random changes:

Like,I didn’t even know you could make your skin green lol.So I click on each item /or skin colour etc a bunch of times,then click “get” and make sure the item I choose in the list is the first in order to my left (the first item I see on the left).
That usually makes the trick ;) 


IF YOU CAN’T SEE YOUR FRIEND BUT YOUR FRIEND SEES YOU:
Wind Muddle just posted about that on Fb actually. It will be fixed within a week.

But basically you should just refresh

 (click for full size image)



Also here are somethings I forgot that Angie pointed out (thanks girl!<3) :
https://thehollowfairiesdiaries.blogspot.gr/2016/06/officially-part-of-blog.html


OTHER GLITCHES :

CLONES:A lot of people get their clones when they sign in,so in that case you probably just want to refresh

0 name:If your name is 0 but your other info is right,you just want to again..refresh


Chat: Sometimes the chat bubbles get on top of each other.Resfresh,and if that doesn’t work close any other programs and tabs.If it still continues then close and reopen you computer.

Mixed background music: The same thing that applies for the chat glitch

Moving without a reason: Sometimes when you got to a meadow you start flying without a reason.But it’s not really something to frown over.Happens sometimes,nothing big



OR,Read their official FAQ:


For more help visit their Facebook Page,you can message them and one of the admins will try to help you as best as they can ;)






That’s all for now,I’ll update this if I have more info!
Also the game gets updated all the time as you can see, so a lot of the bugs will hopefully be fixed anyway.
Despite the problems though,I think we should all just take a moment to appreciate this game and the effort put in it J The people that made it are not professionals,and when they got the idea to make it they didn’t even know ANYTHING about making  a game,so again guys THANK YOU and CONGRADULATIONS.

Feel free to ask any related questions in the comments,and I’ll try to answer to the best of my abilities(and knowledge :P ).Also if you have your own solutions to these or any other glitches let us know,and I will include them ;)

*ALSO GUYS TRY TO NOT SHARE TOO MUCH ABOUT THE GAME.WE DO NOT WANT IT TO PERHAPS GET TAKEN DOWN.I HOPE THIS POST WILL NOT PUT THE GAME IN DANGER.I JUST WANTED TO HELP EVERYONE...THANK YOU




Ⓒ20/6/16 Crystal Airshine

35 comments:

  1. Hello there! Okay firstly - your fairy is wow.
    Secondly, this is extremely thorough.
    Anyways, great job you've explained everything quite well and yes I was the one ( Angie ) who pointed out the how to do the server thing. If you have any questions folks you can also ask me I can also help. AND OH MY GOD NEW HAIR AND CLOTHES EEEEK!

    ReplyDelete
    Replies
    1. hahahahaha
      Thank you! Yours is bomb too!Pastel for the win!
      <3 And yaaaaaassss new clotheeeesss :3

      Delete
    2. It also works on opera

      -arandomadmin

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    3. It also works on opera

      -arandomadmin

      Delete
    4. Oh really? :o
      According to the creator it only works on Chrome and Firefox...

      Delete
    5. um I got banned for no reason at all. Nora thought I told someone that the were lame. I did not because i was muted (only can say speedchat)for two weeks and i couldnt even say anything close to that. The girl called herself lame, so idk why she thought i did that. Another thing, she said i was gonna get banned for using the little faces on the screen.Last time i checked you cant get banned for things like using speedchat or using emoji faces. Infact, today i was going to get unmuted. I guess the power got to her and she couldnt help it. But if she thought i did such a thing, she is so wrong.BTW im sorry about my sister she was just angry about what happened.

      Delete
  2. hi, Crystal and angle, thats a very nice tutorial, i was wondering if you can make one for us after the next update? i will give you access earlier than others after the update is ready, so maybe you can make a tutorial for us, before others can play?

    ReplyDelete
    Replies
    1. Hey there Wind Muddle! I'm glad you found this tutorial helpful :D !I'd love to make a tutorial for the next update,just let me know of the details by messaging me on Facebook :)

      Delete
    2. Hey Wind, sorry I had no idea you wrote - I'm Angie from Facebook btw you know me - anyways yeah sure I'd love to help as well :D Just let me know as well about when and how so I can make sure I'm free okay? And thank you so so much again!

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    3. Also about the servers - Wind ( i think he was the one who posted this if it was your friend sorry for the mixup lol ) posted that you should keep your server window as a WINDOW not a tab. You see when it's a tab and you're on another one either in the game or doing something else it will kinda 'go to sleep' and with that go offline. So to prevent that just let it be a window of its own and don't click it so it would go down on the taskbar ( the long ass line where your Windows Start button and clock and date are below or above depends where you've put it on your screen), just let it stay up as a window of its own and it shouldn't 'fall asleep' or like go offline okay? Okay :)

      Delete
    4. Really?Opening atab worked just fine for me so far o.o ..thank though ! :D

      Delete
  3. I came across a bug and was wondering if you know the fix! Sometimes when I go to some shops it says travelling too 0, and doesn't stop loading. It's weird. Then I have to reload and go to the server again, which it very unhelpful ;) Please reply if you have a solution :P
    -Crystal Twinklegarden :)

    ReplyDelete
    Replies
    1. Hi Crystal! :D
      Read the post carefully,I've already included this but the solution is really simple: Click precisely on the NAME of the shop,and not the sign!It will always take you inside the shop and you'll never face that problem again ;)

      Thanks for reading,and if you found this helpful make sure to share it with your friends :D <3

      Delete
    2. Oh! Sorry I must have been confused.
      Thanks so much!

      Delete
    3. No problem :D! It wasn't your fault anyway,it was mine for the post being so confusing and badly stractured,I updated it now so it should be better :)

      Delete
  4. i made my account yesterday and they said I could play tomorrow and its not letting me play. so I tried to make another acc and see if theyd let me play and it said I had the same thing as it did on my other and ugh I just really wanna play :/

    ReplyDelete
    Replies
    1. Hi there!
      Don't worry it's probably due to the update of the game!
      Try again today.
      Otherwise try a different web browser or check that you're no missing any programs needed to run the game like Adobe Flash player for example,it might need an update or somewthing.
      Let me know how it goes ~ :)

      Delete
  5. How can I make a new fairy? I already have one, but I want to make a new one.

    ReplyDelete
    Replies
    1. Hi there!
      I would actually advise you to please,PLEASE not make a new fairy!
      That is because every accoutn costs the game money,and last month there was a crisis where the game had to close until they paid extra money for bandwidth because of the game's constantly growing number of players.So if you can please avoiding making a new fairy :)
      Thank you!~

      Delete
  6. Replies
    1. Hi Filipa,
      no registration is not closed :)
      If you have a problem registering check that the form you filled in is correct ;)
      If the problem continues,make sure to report it to the admins at the "FairyABC" facebook page.They should know how to help you ! :D

      Delete
    2. Hi there, I just found out that registration IS actually closed only for a few days though ;)

      Delete
  7. How would you reply to someone on the forum...? I have tried for many days..

    ReplyDelete
    Replies
    1. Oh that's simple! If you see carefully,you'll notice that under someone's signature it sais "Comments" "Reply" and so on,Just click on reply and then after you're done typing your answer click "post" ;)

      Hope that helps! :D

      Delete
  8. This comment has been removed by the author.

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  9. ok so i can't access the game like it says server loading connecting to the main server then cannot cannot to the main server? am i banned? because like i didnt do anything

    ReplyDelete
    Replies
    1. Ηi!
      No that was just a temporary problem with the game,it works just fine now,don't worry :)

      Delete
  10. Can someone please help me? I just got banned by Nora, for absolutely nothing. She was being extremely petty for no reason, she thought i called someone lame. But, like i said, I WAS MUTED. When you are muted you can only use speedchat and you can not type. In speed chat you cannot say "lame". As i continued to try to say in speed chat that i did not do anything, she said that she was going to extend my mute, and if i kept talking, ban me. Nora is a very bad admin. SINCE WHEN CAN U GET BANNED FOR USING SPEEDCHAT! this girl has no evidence.

    ReplyDelete
  11. I want help from the head of this game. Wind Muddle, your admin "Nora" is a very bad admin. I was so exited to finally find a "new pixie hollow" after all these years. How can this game be enjoyable if you cant use the face emoji thingys. Please have a talk with your admin Nora. It was so rude for her to do that. She didnt even put it in the report center, knowing that she would have no evidence of me saying this. I mean cant you have the right to use THE EMOJIS. btw if you think i was spamming, i was not. I just said whats up and i answered a girls question asking if i was still muted. That is literally what i did.

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  12. oml please help me. I was the biggest fan of ph u could ever find and im literally tearing up rn. Btw the reason i was muted, was because i went on in the middle of a fight and so they thought i was part of it, but honestly i was just telling them to calm down bc fights are never fun for anyone. Im sorry for saying "i hate everyone" but honestly if thats something bad to say i suggest you block that or something.


    ReplyDelete
    Replies
    1. Hi girl!
      Ok first of all calm down and let's take things one by one,ok :) ?
      First things first ,Nora isn't a "bad admin" .I know this because I'm a Global Moderator myself so I work with her and she's excellent at her job.I am 100% sure she wouldn't ban someone without proof.As for not putting this in the report center,If a moderator or admin is there when something is happening they can ban/mute said person without having to file a report.The report center is for when we are not there ourselves .
      Now ,however,I understand there might have been a misunderstanding since you mentioned you walked into a fight,right ?So I will take this to the rest of the admins to see how we can clear up this situation :)
      At any rate though,unless you did something really serious your penalty will only last for a specific time (for ex.2 weeks) it's not forever!

      At any rate I'm very sorry for the inconvinience,I'll see what I can do.

      Have a nice day :)

      Delete
  13. Hi so I just signed up to become a forum member yesterday but whenever I try to load the game it get's stuck on 99% and literally never starts. Help?

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    Replies
    1. I believe I've already repied to your thread in the forums,but once again did you try enabling your WebGl for your browser? (Just search it up on Youtube :) )

      Delete
  14. Hi there. I'd like to launch the game but it won't even get to the loading bar. it just gives me the 'please choose a server' thing and then just gives me a bunch of text 'Launching server: Hidden Ridge *
    creating server...
    Server online'


    What do I do?

    ReplyDelete
    Replies
    1. Oh well you've done that right so far,that is you've created your own server.Now you need to open a second tab with fairyabc and login to the game.You can choose the server you created if you want. To log in to the game don't click on "create a server" .Just click on "pixie hollow" .If you want to I can make a video tutorial on this :)

      Delete